Refund policy
Last updated: 6 March 2026
We understand that there may come a time to return a purchase and we aim to make the returns process as simple as possible.
If you’re looking to return or exchange your order, we offer returns within 7 days of purchase. You can return your product for a refund to the original payment method.
Conditions of return
In the event of inadvertent signup or plan selection, a refund will be offered within 7 days.
Return process
To return an item, visit https://kaveat.com.au/contact with your Order Number and return reason and our support team will be happy to assist you with the next steps.
Refunds
After receiving your item/s and inspecting the condition, we will process your refund or exchange. Please allow at least 7 days from the receipt of your item/s for your return to be processed.
Questions
For questions relating to our returns policy, please contact us at sales@kaveat.com.au